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Terms & Conditions

Reservations and Payments:
A deposit of $150.00 (U.S.) is required within one week of booking a tour to assure a reservation. Full payment of tour prices is due 30 days prior to departure. Payment can be made by certified or bank check, agency check, American Express, Discover, Visa or Master Card.

Hotel and Tour Prices:
All rates charged for the tours and services offered herein are based on airfares and currency exchange rates currency in effect. These rates are subject to change without notice. Special rates are available for groups. Please inquire at time of booking. All rates include the cost of tour operator planning and operation 

and may defer from posted hotel rates. Tour prices do not include tips to guides or drivers, laundry, room service charges or any items of a personal nature.


Late Tour Bookings:
Reservation made within 21 days prior to departure are subject to $25.00 non-refundable processing and telex fee.

Cancellations must be made in writing, by fax, telex or certified mail return receipt required. Cancellation shall be deemed made upon receipt by Oussaden Tours. A minimum cancellation fee of $50.00 shall be charged in all instances to cover administration fees. A cancellation received 26-30 days prior to departure shall bear a 10% cancellation fee based on the tour prices. A cancellation received 20-25 days prior to departure shall bear a 15% cancellation fee. A cancellation received 10-14 days prior to departure shall bear a 30% cancellation fee. A cancellation received 8-10 days prior to departure shall bear a 50% cancellation fee. No refund shall be available for cancellation received within 1 week of the scheduled departure dates. Trip cancellation insurance is highly recommended.

Transportation for sightseeing excursions shall be provided by deluxe motor coach or private automobile. Transportation coasts and entrance fees shall be included in the tour price. Professional English Speaking Guide shall accompany all our guests. Private individual tours may be arranged at additional coasts.

Travel Documents:
Each passenger on international flights are allowed to check in two pieces of baggage provided the combined length, width and height do not exceed 106 inches and single bag exceeds 62 inches. Passengers may also bring one carry-on bag.

Hotel Accommodations:
All hotel rooms provided in our tour packages are based on double occupancy. Tour members desiring single accommodations shall be required to pay a single supplement.

Air Transportation:
Air transportation is via Morocco's National Airline, Royal Air Maroc. Special fares are used in conjunction with our packages must be booked and paid for in advance and may not be refundable in some cases or have a minimum cancellation penalty of $125.00 in other cases if ticket is changed or cancelled in ticketing time limit. All packages are based on airfares from New York and are subject to change. Add-on fares are available from other cities.

Not Included in Tour Price:
Single supplement, insurance, meals not listed on tour program, soft drinks, alcohol beverages, laundry, telephone calls and other personal items are not included in the cost of the tour offered.

Oussaden Tours acts only as an agent in making arrangements for ground and airline transportation, accommodations and sightseeing for the tours offered herein. We offer these tours on the express condition and understanding that we do not in any way assume liability for or guarantee the performance of the components of these tours, such as transportation, accommodations and sightseeing. Oussaden Tours is not responsible, either directly or indirectly for any loss, accident or injury or other damage which may result from any act, omissions, negligence or default or any individual, company or other entity providing any component of these tours. The passenger contract issued by the transportation company shall constitute the sole contract between the company and the passenger or tourist. Additional expenses incurred as a result of delays, scheduling change, illness, weather, strike, hostilities, government policies, act of God, or other reasons and factors beyond control of Oussaden Tours shall be the responsibility of the individual passenger or tourist. We reserve the right to substitute hotels and alter itineraries if necessary. We reserve the right to deny or terminate membership on any tours in such case, we will refund the full price of any unused accommodation or other services. Prices of these tours are based on airfares and currencies exchange rated currently in effect and are subject to change without any notice. No refund shall be paid for unused services except as otherwise set forth herein. Oussaden Tours does not own, operate or control any mode of transportation, any hotel or restaurant or other supplier of services offered. All tickets, coupons or receipts issued in connection with tours offered shall be subject to terms and conditions set forth herein by supplier of these services involved. Any passenger or tourist accepting tickets or vouchers in connection with any tour offer shall be deemed to have consented to the terms and conditions set forth herein.






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